"Professional, incredibly patient with many questions, save us $200 per month per our budget payment with RG&E! RG&E finally lowered our budget payment after our install of new heating/cooling system. Quite honestly Matt and others are just cute as buttons!!!! A part failed and Matt got that taken care of in no time flat. Highly recommend this company and utilize their knowledge and skill for what is best for each customer be it commercial or residential!"

− Karen L.-Rochester NY

"High Performance is the best. I called and set up an appointment promptly with a one hour window. Joe arrived in the window. In 30 minutes, he had found the problem that has caused me much grief. Including a new humidifier filter, the cost was $79.
I had been told by another company that the whole 5 yr old unit would need replacing for $700.
Joe was impressive: personable, neat, competent and efficient.
I will use this company for all my heating and cooling needs with confidence and peace of mind."

− Dorothy L.-Rochester NY

"High Performance has maintained our heating and cooling systems since 2011, and we are very satisfied. They always come when we need them and keep us comfortable. Their technician George is terrific!The guys who did the work were very friendly.. After some mistakes made on initial charge owner called me after leaving review and explained and offered to send out refund. Absolutely top notch customer service!"

− Lois R.-Rochester NY

"My water tank started leaking and left me stuck with no hot water. I called several other companies and High Performance Heating and Air conditioning was the only one who would give me a rough quote over the phone. Their technicians arrived quickly and we’re friendly and efficient and had my hot water back within several hours of calling. Would recommend this company to anybody in a similar situation."

− Chris N.-Rochester NY

"We needed a professional check out our aging furnace and low and behold we were treated with great timeliness and efficiency. Matt was extremely helpful and George and the crew handled installing a new HVAC Amana in great time. Appreciated all efforts that took care of the installation and paper work!"

− J. Maz-Rochester NY

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Call Now
585-426-8658

Don’t like making a phone call? No problem! Send us an email with your questions or information to schedule an appointment!
customercare@highperformanceheating.com

Stop In & See Us!
640 Trolley Blvd. Rochester, NY 14606

High Performance Heating and Cooling Rochester NY – Reviews

Take a look at some of our customer reviews and you’ll see why we are Rochester’s #1 choice in HVAC services. These are actual reviews from Google, Facebook, Yelp, Angies List, Yahoo. We have altered the names for the protection of our staff and our customers, references and actual customer names available upon request

Call 585-426-8658 Now

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Description Of Work:

Combo Boiler Repairs

Comments:

YOUR FURNACE NEVER DIES AT A CONVIENIENT TIME!!!….Mine certainly didn’t!! One of the coldest days in March, March 3rd 2016, 28 Degrees!! When this happens the temperature in Your house drops rapidly, leaving no time to shop around. You need someone who is fair, efficient and reliable and you need them NOW!! I was lucky enough to be introduced to High Performance by good friends and neighbors. I connected with Matt, The Owner; he responded quickly. I found them to be honest and fair in their evaluation and quote, the crew arrived soon after and BROUGHT HEATERS!! They were respectful of me and my property, taking great care to cover my floors. They did a fantastic job with installation and instructions for me. Everything from start to finish was top notch!! Thank You:Matt, Joe P, Gary, and Phil and also Justina who answers the phone and handles paperwork with efficiency and a smile. Highly Recommended!!

Inez.

Greece NY

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Description Of Work:

Combo Boiler Repairs

Comments:

Three years ago I had a combo boiler unit installed in my home by another heating and cooling company. That installation failed miserably. It constantly failed and left me in a cold home with no hot water for many days. After contacting yet another company that wasn’t able to fix the problem, I was finally referred to High Performance Heating and Cooling. The owner, Matt, came the very next day and stuck with me over several days until he had the boiler working properly. This involved him speaking with the maker of the unit many times, ordering parts, and ensuring my warranty was honored. I now have George as my “go to” guy for any issues with my boiler (new technology – nuff said). Both Matt and George are very knowledgeable, courteous, pleasant, and have exceptional work ethic. I would recommend High Performance Heating and Cooling very highly. Absolutely deserving of a 5-star rating!

Betty N.-Rochester NY

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Description Of Work:

Installed New Amana Furnace

Comments:

We needed a professional check out our aging furnace and low and behold we were treated with great timeliness and efficiency. Matt was extremely helpful and George and the crew handled installing a new HVAC Amana in great time. Appreciated all efforts that took care of the installation and paper work!

J. Maz-Rochester NY

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Description Of Work:

Hot Water Tank Repair

Comments:

My water tank started leaking and left me stuck with no hot water. I called several other companies and High Performance Heating and Air conditioning was the only one who would give me a rough quote over the phone. Their technicians arrived quickly and we’re friendly and efficient and had my hot water back within several hours of calling. Would recommend this company to anybody in a similar situation.

Chris N.-Rochester NY

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Description Of Work:

Re-installation of heating equipment

Comments:

I brought in High Performance to correct multiple problems created by the so called heating expert who installed new equipment in the Spring. Come Winter the new equipment was working very poorly. George and his install team installed the equipment and everything is now working properly. Great Job.

Gary Z.-Rochester NY

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Description Of Work:

Installed new heating & cooling system

Comments:

Professional, incredibly patient with many questions, save us $200 per month per our budget payment with RG&E! RG&E finally lowered our budget payment after our install of new heating/cooling system. Quite honestly Matt and others are just cute as buttons!!!! A part failed and Matt got that taken care of in no time flat. Highly recommend this company and utilize their knowledge and skill for what is best for each customer be it commercial or residential!

Karen L.-Rochester NY

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Description Of Work:

Problem with HVAC equipment

Comments:

High Performance is the best. I called and set up an appointment promptly with a one hour window. Joe arrived in the window. In 30 minutes, he had found the problem that has caused me much grief. Including a new humidifier filter, the cost was $79.
I had been told by another company that the whole 5 yr old unit would need replacing for $700.
Joe was impressive: personable, neat, competent and efficient.
I will use this company for all my heating and cooling needs with confidence and peace of mind.

Dorothy L.-Rochester NY

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Description Of Work:

Maintaining Heating & Cooling Equipment

Comments:

High Performance has maintained our heating and cooling systems since 2011, and we are very satisfied. They always come when we need them and keep us comfortable. Their technician George is terrific!The guys who did the work were very friendly.. After some mistakes made on initial charge owner called me after leaving review and explained and offered to send out refund. Absolutely top notch customer service!

Lois R.-Rochester NY

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Description Of Work:

Issues with heating equipment.

Comments:

My experience with High performance was absolutely first rate. They responded immediately, diagnosed, and fixed the problem. Their employee was friendly and accurately explained the problem and the solution. I will definitely call them for any future plumbing or heating problems.

Jeff B.-Rochester NY

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Description Of Work:

Installed thermostat and plugged blower fan into separate outlet.

Comments:

The guys who did the work were very friendly.. After some mistakes made on initial charge owner called me after leaving review and explained and offered to send out refund. Absolutely top notch customer service!

Scott C. Z.-Rochester NY

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Description Of Work:

For heating & ac I used High Performance Heating and Cooling Inc

Comments:

They had it all. They were technically good. They knew their jobs, they did it well and they were courteous. They do what they say they are going to do and they do it well.

Michael F.-Gates NY

 

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Description Of Work:

I purchased a deal for $75 for a fall furnace tune-up and cleaning.  They replaced two motors on the furnace.

Comments:

They did a good job.  They checked everything and told me what what as wrong.  They came back a couple of days later to fix the things.  I had no problems

Bob Z.-Rochester NY

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Description Of Work:

They Installed a new furnace and thermostat

Comments:

installed new modulating furnace and new thermostat – techs were very professional and very clean.

Mark M..-Rochester NY

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Description Of Work:

Very friendly, fast and professional

Comments:

Everything went very smoothly and just as advertised. We couldn’t believe how easy everything went.

William B.-Rochester NY

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Description Of Work:

They replaced the non-working heater with an upgraded 96% efficiency gas furnace

Comments:

“I was very impressed with the service and professional manner of everyone I had dealt with at High Performance Heating and Cooling, Inc. when they installed our air conditioner this summer, so when the heater quit working this fall they were the obvious first and only choice to replace it.  As before, everyone is punctual, courteous and helpful.  As it turned out there was a defective part in the new heater that kept it from heating the house up to the temperature set on the thermostat.  Matt and George both were quick to respond to the problem and equally quick to follow up with phone calls back to see if the problem was solved (which they did).  This service after the sale is deeply appreciated and valued.  Again, I would not hesitate to call on them first for any heating or cooling matters, and I would definitely recommend them to anyone else needing these services.”

Nicholas Z.-Greece NY

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Description Of Work:

Furnace preventive maintenance.

Comments:

“Good Job..”

Carl S.-Rochester NY

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Description Of Work:

Install Furnace and AC

Comments:

“Professional from start to finish on installing the new air conditioner. Responsive, prompt, and reasonably priced. I would definitely use them again for other work should the need arise.”

Nicholas N Z., Greece NY

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Description Of Work:
Cleaned furnace (multi-point service) – tested and found a small gas leak which they repaired as well.
 
Comments:

“Prompt response to my purchase of the coupon and scheduled the appointment. Arrived on time-we’re professional, neat, and provided a thorough narrative of the work that was completed”

 Lynn H. Greece, NY
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Description Of Work: 
Installed whole house air conditioning.

Comments:

“Everything went smoothly and we have a great cooling system!”

William B. – Rochester, NY


Description Of Work: 
Installed 2.5 ton central AC system–American Standard 13 SEER. Rerouted compressor line and everything else for a replacement AC.

Comments: 

“I was very happy with the entire process. The owner and employees are exceptional-knowledgeable-professional-and courteous. Very nice company to work with.”

Mary H – Rochester, NY


Description Of Work:
High Performance Heating and Cooling Rochester NY did a Furnace / Air Conditioner tune up.

Comments:

“All went very well. The HVAC technician was both friendly and professional. He was quick to explain what he was doing and provided us with details to his findings. He did not try to sell us anything which we appreciated.”

Pedro D – Spencerport, NY


Description Of Work:
Complete furnace tune-up and inspection.

Comments:

“I purchased the deal  and was contacted by the service provider within 24 hours. I set-up an appointment for 2 weeks from date of purchase and all went smooth. The communication was excellent from beginning to end. The technician was punctual, professional and thorough in explaining the details of the work and the results of the inspection. I would definitely use High Performance Heating and Cooling Rochester NY again.”

James W. – Brockport, NY


Description Of Work:
Complete furnace tune-up and inspection.

Comments:

“The tech was on time, professional, covered or removed his shoes (can’t remember which) and cleaned up when he was finished. Would absolutely use High Performance Heating and Cooling Rochester NY again!”

Leigh R. – Honeoye Falls, NY


Description Of Work:
Furnace cleaning & check up, air duct cleaning.

Comments:

“Very thorough, spent adequate time cleaning ducts, friendly & will use again for regular servicing.”

James S – Pittsford, NY


Description Of Work:
He cleaned everything. Was very detailed and advised us that the blower is going to go in a couple of years so never pressured us to pay for anything expensive just a filter.

Comments:

“The guy was very knowledgeable.”

Carrie M. – Rochester, NY


Description Of Work: 
(Technician) and (Technician) showed up on time and ready to work. There were a number of parts that had to be replaced and it was taken care of in a few hours.

Comments:

“Went well!”

Jennifer P. – Rochester, NY


Description Of Work: 
(Technician)  repaired gas leaks that had been identified by an Isaac technician that replaced a blower motor. He gave my elderly parents a price of 200 to fix them. They thought this was too high of a price.

Comments:

“High Performance Heating and Cooling Rochester NY came out the very same day I called them, awesome response time. (The technician), did a great job and was very patient in explaining the job that he was going to do. He provided the service and cleaned up completely. As far as the price goes he explained that if he had already been on site for a cleaning or repair it would have only been $110 to fix the leaks but that he had to charge $89 for the service call. So while there was no savings in price the repair was excellent. This is why I gave them a C for price as it was average in the end. I would use them again.”

Richard S – Rush, NY


Description Of Work:
Cleaned furnace.

Comments:

” Recently bought a home and needed to get the furnace checked and cleaned. I found the technician, (name removed), to be cordial, thorough, punctual and professional. He removed shoes to come into main area of house to access the thermostat, explained to me how to work the humidifier and reported on the condition, age and other things related to the furnace. I feel confident that it is in good working order for the winter and I will call them to look at the central air in the spring. Would definitely recommend.”

Kathleen F- Rochester, NY


Description Of Work:
Cleaned furnace.

Comments:

“Super, on time & polite!”

Terri Gumina A. – West Henrietta, NY


Description Of Work:
Replaced our hot water tank with an on demand hot water system.

Comments:

“The owner of the company returned my husband’s call later that day. We wanted an on demand hot water system. He came the next day to give us a quote. The job was scheduled for the next week. The gentlemen, including the owner show up on time and very pleasant and cordial. They all introduced themselves and shook hands. It took them about 4-5 hours to do the job. They asked a few questions, but pretty much knew what to do. We are happy with the installation. They did a great job. We would use them again if needed.”

Sandra W – Rochester, NY


Description Of Work:
Installation of high velocity duct air conditioning in a home built in 1920, which lacked any traditional HVAC ducts.

Comments:

“The owner Matt, is a highly knowledgeable, honest, no pressure and no-nonsense individual. Prior to calling him I obtained a quote from one of the biggest and well known HVAC companies in Rochester. They sent a salesman and the amount of their quote was laughable. The other quote I obtained from the owner of another smaller company affiliated with a national franchise. Again, another outrageously high quote, along with an attempt to sell me what I didn’t need. It was completely refreshing when Matt showed up at my door. He is not a “salesman”. He and his crew took extreme care in a complicated job that took them in every room of my old house. When they were completed it was like they were never there and I am highly satisified with the work they did. It was a very challenging job and they met my expectations in every way. As a result I have recommended his company to my employer and friends who have been equally impressed and satisfied.”

Christian C. – Rochester, NY


Description Of Work:
I used High Performance Heating service for appliance checkup.

Comments:

“My overall experience with High Performance Heating was excellent. Their price is fine. They are very professional. I would use their service in the future too.”

Jeff C. – Rochester, NY


Description Of Work:
We had a leak in the boiler at our rental property causing the heat to stop. We called another HVAC company in the area, who’s tech not only couldn’t find or fix the problem, he drained the tank and left the gas on. Our tenant noticed the problem thankfully before the house blew up and was able to shut the gas off. In addition to the original problem, the other company’s technician caused additional damage to our system.

Comments:

“The owner from High Performance Heating and Cooling Rochester NY and his tech showed up within hours of calling them. They were able to identify the problem within minutes, one of valves was broken and it only took 45 minutes beginning to end on the valve replacement (including going out to get the part). Then they fixed the damage caused by the tech from the other company, and they did all this work for less than the other company wanted to charge me for their “services” (which did not include the actual repair – because they didn’t know what was wrong). Since then I have had them replace our water heater at the rental and fix the air conditioning at our residence. Each time I have worked with them they have been prompt, courteous, knowledgeable and affordable. If you need any HVAC service, these are the guys to call. They will not let you down and I can guarantee I will continue to contract them for all of our needs.”

Mrs. Catherine B – Hamlin, NY


Call Today to Enjoy this special offer-Free Furnace with Air Conditioning-

When you choose to make us your trusted HVAC company for the job, you will enjoy the following:

The High Performance Guarantee

  • 100% Satisfaction guaranteedHigh Performance Heating, Cooling & Hydronics BBB Business Reviewair conditioning
  • On the slight chance your issue isn’t fixed correctly the first time, we will come back at no charge and follow up with daily calls until you are 100% satisfied.
  • Fully licensed and insured and fully prepared for any job.
  • No Lemon Guarantee – To see more guarantees, call and schedule an appointment today.
  • All Air Conditioning Installations come with full warranties – For details give us a call!
  • Proud BBB Member with A+ Rating
  • 24-Hour Emergency Service
  • Friendly Service from a Licensed, Trained Technician
  • Free In-Home Estimates on New and Replacement Systems
  • Live Customer Support With Real People
  • Drug Tested and Background Screened Technicians
  • Honest and Efficient Service; Not Commission-Based
  • Fully Stocked Service Vehicles

Scheduling an appointment with High Performance Heating & Cooling means getting a certified HVAC technician when YOU need it. Our trusted technicians value your time; we guarantee the job will always be completed in a timely manner and to your satisfaction.

Call us to book your next HVAC appointment. Your Satisfaction is 100% Guaranteed!

Need a trusted HVAC Contractor?

Finding an HVAC company that you feel comfortable with can be a long process. We’ve made the decision easier for you by providing high-quality services at an affordable price.

Our highly trained and professional technicians are determined to restore comfort and safety back to your home at a cost-effective price. Our expert HVAC technicians will arrive on time in marked trucks wearing company uniforms.

We have so much faith in our technicians, techniques, and customer service that we back each and every service with a 100% customer satisfaction guarantee.

Our HVAC Services Include:

  • Furnace Repair
  • Furnace Replacement
  • Furnace Tune-Up
  • A/C Repair
  • A/C Replacement
  • A/C Installation
  • A/C Tune-Up
  • Heat Pumps
  • Boilers
  • Hydronic Heating
  • Underfloor Heating
  • Water Heaters
  • Duct Cleaning
  • Air Filtration
  • Humidification

 

Your Choice for an Air Conditioning Contractor

Lower Your Energy Bills & Maximize Your Comfort

High Performance Heating and Air Conditioning is well versed in all aspects of installing and repairing your home cooling system. Your home comfort is our main priority, which is why we provide 24 hour emergency air conditioning service & repair that remains at your back and on call at all hours, ready to restore your cooling equipment to its maximum potential. We understand your air conditioner is a significant investment, so we work hard to maintain high standards to keep it functioning properly and maximizing your savings each month.

High Performance provides maintenance, service, & repairs on all makes and models of air conditioners, heat pumps, indoor air quality accessorie and any other type of heating and cooling equipment you may have.

We service in Monroe, Ontario and Wayne counties!

 

Call (585) 366-0557 Now!

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Financing Available With Approved Credit*

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Up to $1200 in rebates!

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Get special financing with High Performance Heating and the Happy Harold Crew! Call Today!

As a Home Projects cardholder, you’ll enjoy benefits such as:

  • Convenient monthly payments
  • A revolving line of credit for all your purchasing needs
  • An easy-to-use online bill payment option
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High Performance with Highly Skilled Techs
Fully certified and highly trained, our professional air conditioning installers have years of experience installing air conditioning equipment and receive daily training to stay up to date on the latest. They’ll treat your house and possessions with the utmost respect. Their first priority? Your cooling comfort.

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Our Reputation Precedes Us
High Performance is recognized for efficiently completing our work without leaving any loopholes behind. Before we even begin working, we’ll give you full estimates with no hidden charges.